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Rainbet Casino — Data protection statement

Rainbet Casino handles personal information under UK GDPR and the Data Protection Act 2018. This statement covers collection on this hub, what shifts after you authenticate to Rainbet, and the steps to assert your rights.

Who controls data and how to reach us

RBGAMING N.V., holding an Anjouan licence and running the Rainbet brand, is the controller for processing tied to this UK-facing hub.

Requests about privacy — access, correction, erasure or restriction — should go to [email protected], ideally from the address on your profile. Replies follow statutory deadlines, and identity checks may precede any release of account records.

Hub browsing records vs Rainbet account data

When you read this information hub (without authenticating), we may handle:

  • IP address, browser family, device class and operating system.
  • Pages opened, referrer details and time stamps.
  • Cookie IDs and consent selections captured by the banner.
  • Messages you send to [email protected] from this site.

Funding, cash-outs and wager settlement do not take place on these pages by themselves.

Once you authenticate to Rainbet, further categories are handled inside the protected account space: sign-up fields, verification files, payment history, play logs, safer-gambling controls and support threads. That activity follows the privacy wording shown in your account plus our KYC policy and AML policy where reviews apply.

Why Rainbet uses your information

Depending on the task, we depend on these lawful bases:

  • Legitimate interests — securing the hub, spotting misuse, refining navigation and reviewing aggregate audience patterns.
  • Contract — running your Rainbet account, completing deposits and cash-outs, and supplying offers you take up.
  • Legal obligation — age checks, anti-money-laundering reviews, tax filings and replies to lawful authority demands.
  • Consent — non-essential cookies and optional marketing after you opt in.

Hub browsing records are not used for unrelated profiling, and personal information is not sold to data brokers.

Cookies on this hub

Essential cookies keep sessions steady and store security preferences. Analytics or preference cookies appear only once you consent where that is required.

Consent can be withdrawn through the cookie banner, by clearing cookies in the browser, or by blocking groups in browser settings. Turning off essential cookies may reduce how certain pages behave.

Service providers and no sale of data

We appoint subprocessors for hosting, content delivery, fraud controls, payment routing and support tooling. Contracts require them to process information only on our instructions and to maintain suitable safeguards.

Personal information is neither sold, leased nor exchanged with outsiders for their own marketing. Any transfer beyond the UK relies on approved tools such as standard contractual clauses.

Retention periods

  • Server and security logs — ordinarily up to twelve months, unless an incident justifies a longer hold.
  • Support correspondence — for the enquiry lifespan plus a brief archive window, then deletion or anonymisation.
  • Account and transaction records — while the relationship lasts and afterwards as gaming, tax and anti-money-laundering rules demand (commonly five to seven years or longer where required).
  • Verification documents — kept for the spans listed in the KYC policy, then securely destroyed.
  • Cookie consent logs — for as long as needed to evidence ePrivacy compliance.

Security measures at Rainbet Casino

TLS protects data in transit; we also use role-based access, network filtering and periodic configuration reviews. Personnel who can view personal information receive confidentiality training.

No internet service is wholly free of risk. Should you fear unauthorised entry to your Rainbet account, reset the password at once and message support from your registered email.

Your UK GDPR rights and the ICO

You can seek access, correction, erasure, restriction of processing, objection where legitimate interests apply, and data portability when the rules allow.

Email [email protected] with enough detail for us to find the matter. You may also complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you consider processing breaches UK data-protection law.

Revisions to this statement

This page may change when legislation, products or subprocessors shift. The wording live on the official site when you visit is the one that applies. Major updates may be called out here.

Linked materials: Terms, Responsible gambling, Payment methods, KYC policy and AML policy.

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